RiotLoom / Shopify theme support

Support request

Use this form for RiotLoom setup questions, theme code issues, and Shopify-native feature compatibility questions.

Do not submit credentials. Never include Shopify admin passwords, storefront passwords, API keys, private app tokens, payment details, or customer payment information.

Merchant Details

Merchant name Merchant email Store URL Affected storefront URL Theme name Theme version

Issue Details

Issue type Severity Browser and device Apps disabled for testing? Happens in an unmodified theme copy? Screenshot or screen recording PNG, JPG, WebP, MP4, or PDF. Maximum file size: 8 MB. Short issue summary Detailed description Steps to reproduce

Consent

I allow the support team to review submitted screenshots, recordings, URLs, and theme context for troubleshooting. I understand submitted files and diagnostic details will be used only to investigate this request. I confirm this request does not include passwords, API keys, private tokens, payment details, or customer payment data.

Support request

Merchant Details

Issue Details

Consent

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